Refunds, Exchanges and Returns
100% satisfaction guarantee.
If you are not 100% satisfied with your purchase we are happy to accept it back for a full refund or exchange for other size/color.
Within 20 days of receiving your product, you are welcome to return your unworn, unwashed, unaltered item(s) with the hangtags still attached, to receive a full refund. Please note that refunds will be processed using the same payment method as for the original purchase.
To return merchandise by mail, please follow these steps:
- Take a copy of your original invoice and circle the item(s) you are returning.
- For each item being returned, please indicate the reason using the codes below by simply writing the corresponding letter next to each of the items you have circled:
- Too big
- Too small
- Not as I expected
- Arrived too late
- Damaged or defective (please indicate the location of the defect)
- Wrong item or color
- Duplicate shipment sent
- Changed mind
- Carefully pack the items to be returned and enclose the updated copy of the invoice.
- Mail the package to:
679 Wallace Ave, Winnipeg, MB
**Does not apply to discounted items or orders used with discount coupon**
Canada Post Return ID Number: PR412898
You can retrieve a return label at: https://www.canadapost.ca/cpotools/apps/prse/label?policyId=PR412898&LOCALE=en